Terms and Conditions of KV's Customs Crochet
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1. Acceptance of Terms
1.1 By accessing and using the website of KV's Customs Crochet ("the Company"), you agree to comply with and be bound by the following terms and conditions. If you do not agree to these terms, please do not use this website.
2. Sales Policy
2.1 All sales of custom pieces are final. Once an order is placed and payment is received, no refunds or exchanges will be allowed.
2.2 Customization Process: Customers are encouraged to carefully review product descriptions, sizing charts, and other relevant information provided on the website before placing an order. Any specifications or preferences for custom pieces should be clearly communicated during the ordering process.
2.3 Payment: Prices for custom pieces are clearly indicated on the website. Payment is required in full at the time of order placement. The Company reserves the right to adjust prices at its discretion.
2.4 Order Confirmation: Upon successful order placement, customers will receive an order confirmation via email, including details of the purchase. It is the responsibility of the customer to review the confirmation for accuracy.
2.5 Limitations: The Company reserves the right to limit the quantity of items purchased per person, per household, or per order.
2.6 Modification or Cancellation: The Company may, at its discretion, modify or cancel orders if it believes there has been a violation of these terms or for any other reason.
2.7 Shipping and Delivery: Details regarding shipping methods, delivery times, and associated costs are outlined in the Shipping Policy, which forms an integral part of these terms.
3. Intellectual Property
3.1 Ownership: All works, designs, and items posted on this website, created by KV's Customs Crochet, are the intellectual property of the Company. This includes, but is not limited to, custom pieces, patterns, and any other original content.
3.2 Use and Reproduction: Customers and visitors are prohibited from using, reproducing, distributing, or modifying any intellectual property owned by the Company without explicit written consent.
3.3 Licensing: The Company may, at its discretion, grant licenses for the use of its intellectual property under specific terms and conditions. Requests for licensing should be directed to the Company in writing.
3.4 Enforcement: The Company reserves the right to take legal action against any unauthorized use or infringement of its intellectual property.
4. Order Fulfillment
4.1 Production Timelines: The Company will make reasonable efforts to fulfill orders within the specified production timelines. However, due to the nature of handmade and custom products, slight variations may occur.
4.2 Communication: The Company will maintain open communication with customers throughout the production process, providing updates on the status of their orders.
4.3 Quality Assurance: The Company is committed to delivering high-quality custom pieces. In the event that a customer is dissatisfied with the received product, they are encouraged to contact the Company promptly to address the issue.
4.4 Refusal or Cancellation: The Company reserves the right to refuse or cancel any order for any reason, including but not limited to product unavailability, inaccuracies in product descriptions, or suspected fraudulent activity.
4.5 Shipping and Handling: Detailed information on shipping and handling policies, including costs, delivery times, and tracking, is outlined in the Shipping Policy.
4.6 Returns and Exchanges: The Company's policy on returns and exchanges is outlined in the Returns and Exchanges Policy, which forms an integral part of these terms.
5. Limitation of Liability
5.1 Exclusion of Warranties: The Company makes no warranties, express or implied, regarding the products and services offered on the website. All products are sold "as is" and "as available."
5.2 Limitation of Liability: The Company shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in any way connected with the use of its products or services, including but not limited to loss of profits, loss of data, or business interruption.
5.3 Indemnification: Users agree to indemnify and hold the Company harmless from any claims, damages, losses, liabilities, or expenses arising out of their use of the website or violation of these terms.
6. Changes to Terms and Conditions
6.1 Modification: The Company reserves the right to modify these terms and conditions at any time without prior notice. Changes will be effective immediately upon posting on the website.
6.2 Notification: The Company may, at its discretion, notify users of significant changes to the terms and conditions via email or other means.
6.3 Continued Use: Continued use of the website after the posting of changes constitutes acceptance of the modified terms and conditions.
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